The PRM call point hardware & software aims to surpass regulatory compliance and introduces a new era of care, convenience, and efficiency in airport PRM services. Airports can adapt to the growing needs of PRM passengers while enhancing operational effectiveness. The newly developed PRM call points are setting the benchmark for the future of accessible travel.
The PRM call point hardware and software are fully compliant with the 2025 European Accessibility Act.
Continuously updated and improved, to meet and exceed expectations of PRM.
The synergy between the PRM hardware and software maximises efficiency for the airport and increases convenience for the passenger.
Our hardware was designed with ease-of-use and convenience for the passenger in mind, and being fully compliant with the EAA standards. Our experience with maintaining the Self-Service Units at Schiphol for several years have also compounded in this design. Key hardware features:
Camera and microphone for video-call capabilities
Hearing Loop to connect to hearing aids
Storm device for screen reading and control for visually impaired passengers
Boarding pass scanner for efficient handling
Lighted information sign
PRM audience icons
LED lighting for visibility + speakers
Slanted back panel
Camera
12,1” touchscreen (high brightness)
Digital keyboard supporting multiple character sets (e.g.as Greek, Arabic, etc.)
Microphone
Boarding pass scanner
Braille instructions
Protruded call button incl. tactile indicator
Climate control
