Deep Turnaround

Get a grip on turnaround management

Deep Turnaround helps airports improve the aircraft turnaround processes based on historic, real-time and predictive insights. Using AI image-based processing, the Deep Turnaround algorithm detects and reports over 70 unique turnaround events in 30 turnaround processes. It detects delays as early as 40 minutes before the targeted off-block-time, and helps to make informed decisions.

Improve On-time performance

Deep Turnaround gives insight into what before was a blind-spot in data. Historical insights provide the opportunity to change processes structurally.

Make turnarounds predictable

Based on over 150.000 turnarounds , Deep Turnaround’s predictive capabilities detect delays before anyone else can.

Increase collaboration

Effective communication is key for effective airport processes. Objective turnaround data facilitates a base for constructive discussion and cooperation.

Trusted by airlines, airports and stakeholders

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The Turnaround process – a source of delays and misalignment

The turnaround process, at the heart of airport processes and yet a blind spot in terms of insight. Every day, this is causing delays, capacity inefficiencies and posing challenges in collaboration with sector partners.

At most airports, between 40-50% of delays occur during the turnaround process. Delays usually lead to more delays: delays in the turnaround of one aircraft can lead to a last-minute gate change for another, which again could cause delays in ground handling leading to a missed runway slot. Throughout this process, there is a lot of misalignment between all involved sector partners, with different perspectives of the truth.

Deep Turnaround brings clarity and performance

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Real-time insights

  • Improve asset & resource management

  • Reduce last-minute gate changes

  • Reduce carbon emissions through APU detection

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Increased predictability

  • Improve passenger information (e.g. on baggage)

  • Accelerate the journey towards total airport management

  • Optimise runway slot usage by better TOBT setting

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Post-ops analysis

  • Improve turnaround processes

  • OTP improvement

  • Transparency on turnaround KPI’s

The value of Deep Turnaround

Once Deep Turnaround is implemented, it opens up many possibilities, here are a few.

Causes of turnaround delays

Identify causes of turnaround delays

  • Identify the causes of turnaround delays

  • Includes over 70 turnaround events

  • Reduce turnaround delays by up to 30%

  • Improve passenger experiences

  • Used by airports, airlines and ground handlers

Increase airport capacity without having to add stands

  • Increase certainty of actual push back time

  • Reduce buffer times between planes

  • Increase stand utilisation due to higher capacity

  • Increase airport resilience by reallocating time gained to late arrivals

  • Improve long-term gate planning and investments in stands

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Enable transparent contracts and collaborate more effectively

  • Set transparent and objective KPI’s in SLA’s

  • Create accountability and match performance and reward

  • Transparency on delay code registration

  • Increase OTP of manageable delays

Launch Deep Turnaround at your airport

Insights generated by Deep Turnaround are conveniently made available to you through a dashboard and/or a data stream. We offer three type of packages of our Deep Turnaround solution:

Standalone (Web)

  • Immediate insights

  • Web-based & mobile interface

  • Engages all stakeholders

Integrated (via API)

  • Insights available via operational tools and technology

  • Act on real-time data in existing tools

  • Increased operational adoption

Reporting (e.g. PowerBI)

  • Define turnaround KPIs and metrics

  • Resolve root-causes of delays

  • Create custom reports

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The turnaround process used to be a black box. With Deep Turnaround, we generate the necessary data and insights. By looking at the same transparent, real-time and historical data with all our partners, we can collaborate to focus even more closely on efficient planning and execution with a better OTP as a result. And ultimately, a higher customer satisfaction.
Frédérique Portheine – Manager Operational Excellence – Eindhoven Airport
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Finally, we have an accurate overview of the turnaround process. This allows us to optimise day-planning, and it makes it a lot easier to remotely change or set an accurate TOBT (Target Off-Block Time). In turn, this improves the information provision towards the airport and Air Traffic Control.
Wouter van der Voort, Lead Coördination Schiphol, Viggo (Ground Handling)
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Deep Turnaround gives us invaluable insights for operational decision making; improving performance and predictability on a daily basis.
Jeffrey Schäfer, Process Owner Aircraft Turnaround at Amsterdam Airport Schiphol

Download the Deep Turnaround brochure

Download the brochure which includes most information that you can find on this website. Use it to involve stakeholders, share it digitally or print a version to share with team members.