Are you transferring at Schiphol and have you requested assistance? Help will be at the ready as soon as you land. We do our best to guide you to your next flight as smoothly as possible. This can take a while, so keep in mind that you need a transfer time of more than 1.5 hours. On this page you’ll find a step-by-step plan for making a transfer with assistance.
Let the assistant know precisely how you want to be guided. Your wishes are leading when it comes to our service.
From arriving at Schiphol to sitting in the plane: here’s how departure assistance works.
From getting off the plane to leaving Schiphol: we help you every step of the way.
From one plane to the other: we’re happy to take the time for you.