Deep Turnaround: Predictable turnarounds and improved collaboration
![](https://images.ctfassets.net/biom0eqyyi6b/6gKmmWqVegLHiysnZvt0lz/8591a070003c7db7d99cc5c4bcd88d5d/deep_turnaround_home.png)
Improve On-time performance
Deep Turnaround gives insight into what before was a blind-spot in data. Historical insights provide the opportunity to change processes structurally.
Make turnarounds predictable
Based on over 150.000 turnarounds , Deep Turnaround’s predictive capabilities detect delays before anyone else can.
Increase collaboration
Effective communication is key for effective airport processes. Objective turnaround data facilitates a base for constructive discussion and cooperation.
The Turnaround process – a source of delays and misalignment
The turnaround process, at the heart of airport processes and yet a blind spot in terms of insight. Every day, this is causing delays, capacity inefficiencies and posing challenges in collaboration with sector partners.
At most airports, between 40-50% of delays occur during the turnaround process. Delays usually lead to more delays: delays in the turnaround of one aircraft can lead to a last-minute gate change for another, which again could cause delays in ground handling leading to a missed runway slot. Throughout this process, there is a lot of misalignment between all involved sector partners, with different perspectives of the truth.
Deep Turnaround brings clarity and performance
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Real-time insights
- Improve asset & resource management
- Reduce last-minute gate changes
- Reduce carbon emissions through APU detection
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Increased predictability
- Improve passenger information (e.g. on baggage)
- Accelerate the journey towards total airport management
- Optimise runway slot usage by better TOBT setting
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Post-ops analysis
- Improve turnaround processes
- OTP improvement
- Transparency on turnaround KPI’s
The value of Deep Turnaround
Once Deep Turnaround is implemented, it opens up many possibilities, here are a few.
![](https://images.ctfassets.net/biom0eqyyi6b/3yhQz40GXNEzKyerdu5c5G/b9bdaa806a5529999cfdf0e782c0488a/causes_of_turnaound_delays.png)
Identify causes of turnaround delays
- Identify the causes of turnaround delays
- Includes over 70 turnaround events
- Reduce turnaround delays by up to 30%
- Improve passenger experiences
- Used by airports, airlines and ground handlers
Increase airport capacity without having to add stands
- Increase certainty of actual push back time
- Reduce buffer times between planes
- Increase stand utilisation due to higher capacity
- Increase airport resilience by reallocating time gained to late arrivals
- Improve long-term gate planning and investments in stands
![](https://images.ctfassets.net/biom0eqyyi6b/4jsKXoCwP6L67iXoYpmu1j/7ddead34a0cc3c39f5a9f81cae1d077b/predicted_delay3.png)
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Enable transparent contracts and collaborate more effectively
- Set transparent and objective KPI’s in SLA’s
- Create accountability and match performance and reward
- Transparency on delay code registration
- Increase OTP of manageable delays
Launch Deep Turnaround at your airport
Insights generated by Deep Turnaround are conveniently made available to you through a dashboard and/or a data stream. We offer three type of packages of our Deep Turnaround solution:
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Dashboard
- All turnaround events
- Real-time turnaround information
- Prediction of delays
- Access to your own dashboard
- Unlimited access to data stream endpoint
- Historical batch data
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Data stream
- All turnaround events
- Real-time turnaround information
- Prediction of delays
- Access to your own dashboard
- Unlimited access to data stream endpoint
- Historical batch data
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Dashboard & data
- All turnaround events
- Real-time turnaround information
- Prediction of delays
- Access to your own dashboard
- Unlimited access to data stream endpoint
- Historical batch data
![Frédérique Portheine – Manager Operational Excellence – Eindhoven Airport](https://images.ctfassets.net/biom0eqyyi6b/5CECjrDii3xCaTDWnmZpr9/9c94cf152659682d96db9e399910ff0c/logo_eindhoven_airport.png)
The turnaround process used to be a black box. With Deep Turnaround, we generate the necessary data and insights. By looking at the same transparent, real-time and historical data with all our partners, we can collaborate to focus even more closely on efficient planning and execution with a better OTP as a result. And ultimately, a higher customer satisfaction.
![Wouter van der Voort, Lead Coördination Schiphol, Viggo (Ground Handling)](https://images.ctfassets.net/biom0eqyyi6b/7fFx8QXKSxQjs2IOZqBIKr/b995bd36a87fee28d4a99039e5ddfcfb/viggo_logo_vierkant.png)
Finally, we have an accurate overview of the turnaround process. This allows us to optimise day-planning, and it makes it a lot easier to remotely change or set an accurate TOBT (Target Off-Block Time). In turn, this improves the information provision towards the airport and Air Traffic Control.
![Jeffrey Schäfer, Process Owner Aircraft Turnaround at Amsterdam Airport Schiphol](https://images.ctfassets.net/biom0eqyyi6b/4Oif6TcHYiOSTXzehFKPrA/b09a7811f58a64b23b0011ccd0b8a750/schiphol_profiel400.jpg)
Deep Turnaround gives us invaluable insights for operational decision making; improving performance and predictability on a daily basis.