Assistance
Arrange a special assistant with your airline, and we’ll take care of the rest.
How busy is Schiphol?
Find out what time you should arrive at Schiphol and more.
At Schiphol, you can check in for your flight in several ways. The fastest is to check in online at home. It is smart to do this at home now because it saves time. Plus that you already have your boarding pass with you. You can also check in at the airport by using the self-service kiosk and baggage drop area, or at your airline’s check-in desk.
Many airlines allow you to check in online or using the app up to 24 hours before departure. You can print your boarding pass from your own printer, or scan your boarding pass at the gate using your smartphone or tablet. If you plan to travel with hand baggage only, it’s best to check in online from home – that way, you can walk straight to Security and Passport Control with your boarding pass. This may save you time, especially during busy periods.
You can check yourself in for your flight at a self-service check-in kiosk in the departure halls. The kiosk will print out a boarding pass. The blue self-service kiosks are for KLM / SkyTeam airlines, and the yellow ones for several other airlines.
You can also go directly to your airline’s check-in desk. The airline representative will print your boarding pass and check in your baggage. Simply check the website, app or screens in the departure halls to see the location of your check-in desk.
More airlines than ever have automated their baggage check-in processes. This is particularly useful if you checked in online. At the self-service baggage drop-off, simply follow the instructions on screen. Print your baggage tag and attach it to the handle on the longest side of your baggage. Your bags will automatically find their way to your plane. You can see how the self-service baggage drop-off works in the videos below.
The following airlines offer self-service baggage drop-off at Schiphol: Aero Mexico, American Airlines, Austrian, Cathay Pacific, Corendon, Finnair, IcelandAir, KLM, LOT, Lufthansa, Norwegian, SAS, Swiss, TAP, Transavia & TUI. You can find the self-service baggage drop-off kiosks in the following departure halls:
Departure 1: Aegean, Austrian, Finnair, IcelandAir, KLM, LOT, Lufthansa, SAS, Swiss, TAP & Transavia
Departure 2: KLM
Departure 3: Aero Mexico, American Airlines, Cathay Pacific, Corendon, Norwegian & TUI
Are you flying with another airline? Or is online check-in not an option for you? Then you can of course go to the check-in desk of your airline to check in and drop off your baggage. At the check-in desk a representative will tag and process your bag for you.
Please check your airline’s website to find out when you need to arrive at Schiphol. This usually depends on your airline, your destination and the opening times of the check-in desk.
Please add more time accordingly if you have odd-sized baggage, are travelling with a pet, or need extra help or assistance.
There are additional rules and regulations that govern travel with underage children. Please prepare before you travel by asking your airline about any particular rules they may have.
Check in will be different if you plan to travel with your dog, cat or another small pet. You will need to check with your airline for any particular rules before you arrive at the airport.
Arrange a special assistant with your airline, and we’ll take care of the rest.
Find out what time you should arrive at Schiphol and more.
What items you can and can’t travel with on the plane
Hold baggage rules and what constitutes an ‘odd-sized’ item
Schiphol is easy to reach by train, bus, taxi and car.
You can check in online or at Schiphol. What works for you?
Check your passport’s validity and any visa requirements
Be well-prepared and clear security with ease