Is your pass not working properly or is it damaged? Notify the Badge Centre immediately so we can make a new Schiphol Pass for you, at no extra charge.
Is your Schiphol Pass defective, but still valid? If so, then there is no need to make an appointment with the Badge Centre. You can simply drop by during opening hours to have your Schiphol Pass replaced.
Do you have a defective Schiphol Pass which has expired? Then please go through the application process again to request a new pass. You will find all the information you need here:
Are you going to the Badge Centre to replace your Schiphol Pass? If so, you will need to bring the following with you:
a valid passport or valid ID card if you are a Dutch citizen (not a driving licence);
a valid passport + a valid residence document if you are not a Dutch citizen;
Debit card.