Airport Operations: Action behind the scenes
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Passenger process
Includes check-in, gates, Medical Services, PRM process and maps
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Aircraft process
Includes aircraft stand allocation, CDM, bus@gate and maps
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Security
Includes central security, Liquids & Gels, the pocket guide Safety & Security and maps
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Baggage
Includes reclaim, odd sized baggage and scale calibration
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Disruptions & calamities
Includes emergency number, Company Instruction Manual and communication protocol
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Safety
Includes the golden rules of safety, reporting accidents, incidents and unsafe situations
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Schiphol pass
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Staff parking
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Flight information arrivals