Our Vision 2050

Our Group Vision outlines how we plan to maintain and build on this role in the years ahead, by delivering value to our customers, partners and communities, and society as a whole. The value we bring begins with the quality of our network: the connectivity offered by our passenger and cargo networks, and how they support the competitiveness of the Randstad region and the Netherlands.

To read more about our Vision 2050 go to www.annualreportschiphol.com.

The quality of our network is an essential pillar of Schiphol Group’s Vision 2050. In a globalised world, connectivity by air is key to a country’s economic and broader societal wellbeing. Indeed, the role of Schiphol in the Dutch economy has evolved from a ‘mainport’ driving the growth of jobs, GDP and logistics, to an essential enabler for the Netherlands to compete as a Global City Region (the ‘Holland Metropole’). In this way, the connectivity offered by Schiphol, and in particular through our world-class network of destinations, is an integral component of our 'Why' of Connecting your world.

As we maintain our strong position in connectivity, we focus on improving the quality of the living environment, both locally and globally. Our Vision 2050 outlines our core strategies to help tackle aviation’s contribution to climate change and the sustainable development goals, becoming energy-positive, advocating sustainable aviation, implementing circular economy principles and securing a healthy living environment around our airports. We also have an action plan to achieve zero emissions and zero waste at our own locations by 2030, which is outlined in our Roadmap Most sustainable airports.

Much of the airport’s functionality depends on labour-intensive services, including security, cleaning and ground-handling. This cornerstone focuses on enhancing work standards at Schiphol Airport for everyone involved, aiming to establish it as the world's leading sustainable, high-quality airport. Schiphol Group recognises its social responsibility, not just as an employer but also as a client and operator of the airport. At the core of this responsibility is ensuring a work environment at Schiphol that is not only productive, but also safe, healthy and appealing. We aim to create a place where people not only earn fair wages but also enjoy a harmonious work-life balance.

As our Group grows in size as well as scope, we continue to prioritise quality over quantity in terms of the different services we provide. Schiphol and the other airports in our Group face increasing competition from other air travel options and transport modes. To remain first choice for our customers, we need to go above and beyond by offering a consistently outstanding quality of service. This means not only safe and hassle-free journeys, but also unique, memorable travel experiences.

The first enabler of our four Vision 2050 cornerstones is safety. Ensuring the safe running of our airport operations for everyone who works on our site, as well as safe surroundings for passengers and local residents, is not only essential to our day-to-day operations, it is our licence to operate.

At Schiphol Group, we regard financial stability as a key aspect of our strong organisational framework. Our prudent yet strategic financial approach, aims in particular at maintaining solid credit ratings, and is instrumental in navigating through economic uncertainties such as those caused by COVID-19. We uphold the highest standards of integrity. Our robust compliance and integrity programme is designed to monitor employee behaviour and mitigate compliance and integrity risks effectively. We have an Ethics Annual Plan, detailing new developments and preventive measures, including the promotion of ethical behaviour and culture evaluation. In line with our corporate strategy, we are also pioneering a vision for sector-wide integrity and social safety within the aviation sector.