Question 1

What is Privium 6 Valet Parking Sheltered?

Accepted Answer

With Privium 6 Valet Parking Sheltered at Schiphol, you opt for extra convenience during your travels. With a minimum reservation of 8 hours, Privium 6 Valet Parking Sheltered at Schiphol is available to you. Hand in your car and your car keys at one of our Privium 6 Valet Parking Sheltered service desk employees. Within a 2-minute walk, you will be at the terminal. We park your car in a secure sheltered garage at Schiphol. With GPS tracking and mileage registration, we guarantee never more than 12 km extra on the odometer.

Question 2

Can I change, extend or cancel my reservation for parking?

Accepted Answer

Yes, this is possible until 24 hours in advance. You can [change or cancel your reservation here](https://www.schiphol.nl/en/parking/my-parking-reservation/). Have you driven in yet? Then extension is no longer possible. Additional costs will then be charged, which you can pay at the payment terminal upon return.

Changing the dates of parking, the license plate of the car, or your personal details is free of charge. Important: if you change your reservation, you will automatically receive a new reservation number. Carefully save the reservation confirmation (and any changes we send you by e-mail). It will contain the most complete information.

The parking fees will only be refunded if you selected the cancellation option when you made the reservation. It is easy to add it when you make your reservation. The €5 charge for adding this option will not be refunded when cancelling your reservation.

__Privium Plus members__ can always change or cancel their reservations for parking free of charge (membership benefit). This can be done until 1 minute before the start of their reservation.

__Please note, you can no longer change or extend it in the interim if you have already parked your car. This also applies to Privium Plus members.__

Question 3

Can my electric car be charged while I’m away?

Accepted Answer

Yes, that is possible. Add this service to your reservation via the website or app now. Do not forget to leave your own charge pass. The rate for electric charging is €0.54 per kWh, with a starting rate of €1.21. We will do our best, but we can never guarantee that your car will be fully charged due to the limited availability of charging stations.

Question 4

Do I get a refund if I pick up my car earlier?

Accepted Answer

You do not get a refund if you return earlier. After all, we have reserved a space for you for the period as stated.

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