Guidance, medicines and aids: Who and what is allowed with you?
Are you flying alone, with a companion or with a guide dog? Do you need medication or aids such as a walking stick, wheelchair or walking frame during your trip? Here you can read who and what can travel with you. Always check with your airline what conditions apply for bringing guidance, medicines and aids. These conditions can vary depending on the airline.
Formal companion
For your own safety, your airline may require you to travel with a formal companion. This probably applies if you:
- cannot independently follow and/or implement the safety regulations on board. This involves, for example, fastening your seat belt, grabbing and putting on a mask or putting on a life jacket and moving to the emergency exit yourself.
Ask your airline or travel agency for the conditions.
Medicines and medical aids
You can take an unlimited number of medicines and medical devices with you free of charge, but make sure you have the correct documents with you. Your airline or travel agency will be happy to tell you which ones they are. Do you require medical oxygen or breathing equipment (respirator/ventilator) on board? We recommend that you let your airline know in advance.
Mobility aids
If you use mobility aids such as a wheelchair, walking stick or walking frame, you can also take them with you. Two of these items are free of charge. If you want to bring more aids, you can check them in as baggage and pay for them. The permitted sizes and weights, required paperwork and other conditions vary per airline. Always ask your airline about the conditions that apply, so that you are not faced with any surprises. If you are flying with an electric wheelchair, you must indicate this in advance.
Flying with your guide dog
Your guide dog or service dog can of course also fly with you. Your dog must be certified as a guide/service dog and have the correct documents. You also need to let your airline know about your dog, as certain conditions may apply. Check with your airline before you come to the airport. There are no walking areas for assistance dogs at Schiphol (yet) where you can walk your dog yourself. Is the need high? Ask your assistant about the options.
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Assistance upon departure
From arriving at Schiphol to sitting in the plane: here’s how departure assistance works.
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Assistance upon arrival
From getting off the plane to leaving Schiphol: we help you every step of the way.
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Assistance with a transfer
From one plane to the other: we’re happy to take the time for you.
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Request assistance
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Medication and aids
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Frequently asked questions