Privacy statement for fall detection on ramps

Schiphol Nederland B.V. ('Schiphol') attaches great importance to the protection of your privacy. In this privacy statement, we explain how we handle the personal data that we process about you with the fall detection system on ramp 10/11 at Schiphol.

Which personal data do we process?

For the safety of our visitors and employees, we are running a pilot to test a fall detection system on the ramp. The system involves processing the following data:

  • Blurred Video footage
  • Movement patterns: The AI cameras analyse movement patterns to detect falls.
  • Time and location data: The exact time and place of the recorded images can also be considered personal data.
  • • Fall detection data: If a fall is detected, specific data about that incident is recorded, such as the time of the fall, its location on the ramp, and any actions taken by those involved.

Which personal data do we process?

Safety and assistance
The data collected is used to ensure safety within Schiphol. In the event of an incident, we can respond quickly and provide assistance where necessary.

Improvements to our ramps
The data helps us to identify potentially dangerous situations and take measures to prevent future incidents.

How long will we retain your data?

We do not retain your personal data for longer than 4 weeks. Only the footage of accidents on the ramp will be retained for 8 weeks to improve detection.

Who do we share your personal data with?

We only share this data with relevant internal departments, supplier of the cameras for technical management and, if necessary, with emergency services and legal authorities.

What rights do you have?

You are entitled to access, amend and delete your personal data
You have the right to know which personal data Schiphol processes about you. If we have not received the data directly from you, you have the right to know from which source it came and to receive a copy of this data.

You can also request that we delete personal data and stop using it.

Restriction of processing and the right to transfer your data
If you believe that we are not processing your data correctly, you can request that the processing be restricted.

You can also ask us to transfer your digital personal data in a readable and usable form to you or to another party.

Submitting an objection
Not only can you ask us to delete your data or to restrict its processing. You can also object to the processing of personal data by Schiphol.

If you object, we will, in principle, temporarily stop or restrict the processing. If your objection is upheld, we will permanently stop or limit the processing.

Contacting us
Do you have a question, a request or do you want to object? Please email our Data Protection Officer (DPO) at dpo@schiphol.nl. We strive to respond to your request in a timely manner.

If it is necessary to confirm your identity, we may ask you to send a copy of a valid ID. You can find out how to make a safe copy on the Rijksoverheid website.

If we do not find your request clear, we may ask you to further explain and/or supplement your request so that we can provide you with the best possible service.

Who is the data controller?

Schiphol Nederland B.V. is responsible for the processing of personal data via fall detection.

Want to contact our DPO?

Schiphol has a Data Protection Officer (DPO) for all your privacy-related questions. The DPO also advises us and supervises Schiphol's compliance with privacy laws and regulations.

Do you have any questions or requests regarding your data? Please send an e-mail to the DPO via dpo@schiphol.nl or send a letter to our postal address, for the attention of the Data Protection Officer. Please provide your name, address, e-mail address and telephone number with your request.

How to lodge a complaint with the Netherlands Data Protection Authority

Are you not satisfied with the way we handle your privacy or the handling of your request or objection? Then you can file a complaint with the Dutch Data Protection Authority.

Where to find the latest version of this privacy statement

If necessary, we will update this privacy statement. This may be due to changes in policy, changes in the way we process data or in the systems through which we process data.

This version is from October 2024.