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We strive to answer your complaint, question, compliment or suggestion as soon as possible. Please provide a complete description of the situation or complaint you want to share with us, below. Explain clearly what happened, where it occurred and who was involved. Also state how it was dealt with and what you thought of this. This way we can help you swiftly.

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I'd like to tell you about my experience as a traveller with limited mobility

Additional information

Please let us know how we can assist you today

I have a compliment

I have a complaint

I have a question and/or improvement suggestion.

Date of occurrence

Time of occurrence

Where the occurrence took place

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For phone contact, please feel free to call us on +31 20 794 08 00.